The Area Sales Manager (ASM) wears many hats and is there for you to help explain the process of buying a home, write up your paperwork and make sure that all the details you discuss are included in the contract and is understood by all parties.

They’re also responsible for walking you through the home to let you know what’s included in your purchase, answer any questions you have, share updates with you (and navigate any concerns that come up), as well as assisting with any issues after possession. They’re there to take the stress off you as the client.