How do I submit a service request?
Service requests can be submitted on our website through our homeowner service portal.
Start by logging in through the Conasys Portal. Once logged in, there is a tab on the left-hand navigation called “Service”, In this service tab, you will be able to submit your service requests.
From there, you’ll be prompted to enter the location in the home, the name of the issue, along with a detailed description of the issue. You can submit multiple issues in one request, by simply clicking “+add issue”. Once complete, click submit. You will then be sent an email confirming we have received your service request and a member of our team will reach out to coordinate a time to solve the issue.