Sterling Homeowners

Welcome to the Sterling Family! Find everything you need as a Sterling homeowner here, including landscaping requirements, submitting a service request, the Sterling referral program and myHOME base details.

Sterling Homeowners Come First

At Sterling Homes, we care about keeping our clients informed throughout the buying journey and through to post possession. On this page, you’ll find links to our warranty portal, landscaping requirements, our referral program, as well as our myHOME base. Can’t find what you’re looking for? Click here to contact us.

myHOMEbase: your hub for all things about your home. Learn more below.

Landscaping Requirements: Discover your community guidelines, submit for final inspection, and submit your application for a deposit refund.

Referral Program: Join the Sterling Referral Program to earn $2,000 for every referral.

myHOMEbase by Sterling Homes

From the moment you purchase a Sterling home, clients are provided a custom myHOMEbase link to stay informed throughout the building process. Within myHOMEbase, clients have access to:

  • Real-time access to construction schedule tracking
  • Home progress photos and videos uploaded by your on-site team
  • A library containing your home’s contractual documents
  • Access to serviceQ’s ticketing system to submit warranty requests once you take possession
  • A comprehensive resource center for tips on homeowner maintenance
  • A moving resources section with essential tools to help plan your move
  • Customer referral program details
  • Ability to leave feedback and reviews

Please contact your Sales Representative or if you have any questions regarding your myHOMEbase or submitting warranty tickets.